Workshop Aim
Supervisors are faced with a variety of different decisions that they have to make on a daily basis. The effectiveness of their decisions can make or break their success in this position. This module enhances the supervisor's ability to handle the day-to-day decisions s/he has to make at work. The module emphasises the importance conscious decision making as opposed to on-the-spur-of-the-moment decisions.
Competency Outputs
- At the end of this workshop, participants will be able to:
- Analyse the situation and gather all the information needed to make a decision
- Use a structured decision-making process to handle day-to-day work decisions
- Generate and analyse alternative courses of action place
- Anticipate consequences of implementing solutions and avoid negative results
Topics / content covered during the module
- Effective decisions - their nature and source
- A five step decision-making process
- Situational analysis
- Identifying constraints
- Evaluating alternative solutions
Methodology
The methodology used in this module includes interactive presentations; group discussions; and skills practices in decision-making.
Target Audience: Employees who need supervisory training.
Module Duration: 5 - 8 hours, dependent on the level of the group
The Answers by Lucy Kellaway (a Business “agony aunt” for the Financial Times).