Performance-based Consulting
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Performance Management in Action
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Book Reviews

The Unwritten Laws of Business

titleBy WJ King with revisions and additions by James G Skakoon

 
A salient truth in life is that common sense is not that common, and so it is refreshing to pick up a small book, filled with pragmatic advice to new entrants to the business world and managers alike.

Read more
 

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Organisational Performance Consulting

Organisational Performance Consulting

Introduction

 
Trideco’s ‘Performance Consulting workshop for HR and L&D’ is an intensive, professional learning event, designed to provide Human Resources and Training people with the technology they need to launch themselves as internal Performance Consultants. It also equips them with the skills, processes, tools and techniques to transform your Human Resource and Training Department into a 21st century, performance-focussed powerhouse. If you are embarking upon any change process, this workshop is a must!

The knowledge gained during this workshop provides skills to enable HR practitioners to determine how to improve the performance of the Human Resources in their organisation. It also assists them to align their interventions with the organisation’s business vision, needs and goals.
 
The workshop equips the HR professional to consult internally, make real impact on the organisation, and demonstrate value-add contribution to the survival and growth of the business.


Performance Turns You Global


The key to business success lies in your organisation’s ability to turn vision and goals into bottom-line results and performance excellence. It is imperative that HR practitioners are used as value-add partners to ensure that world class performance standards can be identified and developed in your business. You need to consider the following in relation to your HR teams:
 
  • Is   the performance of the HR team meeting your expectations?
  • Do your HR people understand the business of the business?
  • Are you getting performance excellence from every one of your key HR Consultants?
  • Is your HR team’s perform ance directly linked to business goals?
  • If you are not getting the business results that you should be, what is causing the gap?
  • Why don’t your people perform at their peak?
Our research has shown us that many managers and employees do not understand how to translate their organisation’s vision and goals into on-the-job performance and best practices. HR practitioners, appropriately skilled in consulting can facilitate this understanding. How can they achieve this? Through:
  • Facilitating the clear articulation of business goals and required outputs and demonstrating how they are aligned to overall business strategies;
  • Implementing performance strategies and interventions, including identification of ‘Best Practices’ that will result in the attainment of business goals;
  • Engaging in partnering strategies with clients to maximize the implementation of quality service;
  • Conducting gap analysis between desired and current status, including the identification of the real reasons for these gaps.
Trideco can equip your team with the concept ual tools and skills to address performance gaps and turn vision and goals into bottom line results and performance excellence. We also consult and implement interventions as required to meet our clients’ needs. 
 

Performance Consulting - Workshop Objectives


The objectives of the workshop are to build capacity in the areas of:
Insight into, and understanding of, the conceptual and business framework of Performance Consulting, including:
  • A generic business success model
  • The consulting role, interdependencies and required interactions
  • A consulting framework and process (we can use yours)
  • The link to organisational development
  • Differentiation of needs – business, performance, learning and work environment
  • Business scanning and research
  • Macro business mapping


Developing business partnerships:

 
  • Analysing your clients and building a profile
  • Utilising principles of consultative communication
  • Building rapport and influence
  • Strategic dialogue and questioning skills


Skills in the various techniques required to effectively function at each phase of the consulting process, including:

 
  • Conducting the initial project meetings;
  • Planning the scope of the project
  • Building Performance Relationship maps;
  • Contracting with clients for Performance Assessments;
  • Forming data collection strategies to yield credible information;
  • Executing data collection effectively, utilising a range of tools;
  • Analysing data and interpreting results, obtained for the purposes of Performance Assessments;
  • Building Performance Models to determine desired performance;
  • Assessing performance gaps and their causes;
  • Reporting assessment results to clients so they will take appropriate management, HR, training and work environment actions;
  • Contracting for implementation
  • Analysing the impact and success of the intervention

The methodologies used during the workshop facilitate transfer of learning and are diverse and grounded in our commitment to experiential and value-added learning experiences

Business Consulting

Trideco's Approach to Business Consulting

Introduction

Trideco's 'Consulting for Business Consultants' Workshop is an intensive, professional learning event, designed to provide internal consultants with the technology they need to launch themselves as business partners.

The knowledge gained during this workshop provides skills to enable consultants to determine how to align their inteventions with the organisation's business vision, needs and goals.

The workshop equips the consulting professional to consult internally, make real impact on the organisation, and demonstrate value-add contribution to the survival and growth of the business.

Performance Turns you Global

The key to business success lies in your organisation's ability to turn vision and goals into bottom-line results and performance excellence. It is imperative that internal consultants are used as value-add partners to ensure that world-class performance standards can be identified and developed in your business. You need to consider the following in relation to your consulting teams:

  • Is the performance of the team meeting your expectations?
  • Do your consultants understand the business of the business?
  • Are you getting performance excellence from every one of your key consultants?
  • Is your consulting team's performance directly linked to business goals?
  • If you are not getting the business results that you should be, what is causing the gap? Why dont people perform at their peak?

Our research has shown us that many managers and employees do not understand how to translate their organisation's vision and goals into on-the-job performance and best practices. Internal consultants, appropriately skilled in consulting can facilitate this understanding. How can they achieve this? Through:

  • Facilitating the clear articulation of business goals and required outputs and demonstrating how they are aligned to overall business strategies;
  • Conducting gap analysis between desired and current status, including the indentification of the real reasons for these gaps.
  • Identifying strategies and interventions, including identification of 'Best Practices' that will result in the attainment of business goals;
  • Engaging in partnering strategies with clients to maximise the implementation of quality service;

Trideco can equip your team with the conceptual tools and skills to identify intervention needs, design appropriateinterventions to address performance gaps and turn vision and goals into bottom line results and performance excellence.  We also consult and implement interventions as required to meet our clients' needs.


Workshop Outcomes:

  • Insight into, and understanding of, the conceptual and business framework of Consulting;
  • Development of business partnerships;
  • How to consult internally and make an impact by providing clients with reliable information and/or
  • solutions that will enhance the performance of the business

Workshop Objectives:

To provide:

Skills, processes, tools and techniques to transform internal consultants into focused business consultants;
Insight and understanding of the conceptual framework of Business Consulting;
Skills and techniques to effectively function at the different phases of the consulting process

Workshop Content:

  • A broad-based business success model
  • A generic consulting process and framework
  • Business partnering
  • Conducting the consulting meeting
  • Differentiate between business, performance, work environment and specialist needs
  • Building business relationship maps - Macro and Micro
  • Contracting with clients for business assessment
  • Data collection and analysis strategies to gain credible information
  • Building models to link into required performance
  • Reporting of results to clients to take appropriate and effective management and work environment actions

Methodology

The methodologies used during the workshop facilitate transfer of learning and are diverse and grounded in our commitment to experiential and value-added learning experiences.
 

Target Audience:

Business consultants
 

Workshop Duration:

4 - 6 days

Delivery Options
2 by 2 days for in house customised workshop built around an internal project

6 days for in depth skills development. This can be run as a 6 day workshop, 3 by 2 days, or 4 days followed by 2 days depending on your operational requirements.